Billing and Shipping Dept
International orders are required to call us at +1 (765) 378-4908 or email firstname.lastname@example.org or email@example.com to facilitate your international order. We ship worldwide on a regular basis, so feel free to reach out to us to place your order by one of the aforementioned means of communication.
For order status updates/general order questions, email Johnny at firstname.lastname@example.org or use the Live Chat window in the lower right portion of your screen.
Domestic shipments are handled via UPS or USPS (for smaller items like our grommet).
International shipments are handled via FedEx, UPS, or you may arrange your own shipping/pick up. We no longer use USPS for international shipping.
Freight shipments for our powertrain packages are handled via FedEx Freight.
For special shipping services like Saturday Delivery or COD, please call us to place your order.
Most online orders will process and ship within 1-3 business days (excluding standalone wiring harnesses, see the "Contact Info" tab above for current lead times on our harnesses).
Shipping speed selected when placing an online order is not indicative of order processing time. Please contact us if you have any questions regarding this.
UPS Ground Shipping Transit Time Map