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How do I return an item?
Returns are accepted for new, unused items only. There is a 15% restocking fee for all returned items. No returns accepted on standalone wiring harnesses, harness packages, or programming harnesses. Shipping charges are NON refundable. Shipping speed selected when placing an online order is not indicative of order processing time. Please contact us if you have any questions regarding this. Any items sent to us in correlation to your order (harnesses for reworks, engine/transmission computer(s), throttle pedal, oxygen sensors, etc.) that are not paid in full within 3 months after notifying you your order is complete, will be treated as abandoned. By you sending in your items, you are agreeing to these terms. Warranty Information We support all of our products and customers regardless of how long ago you purchased from us. Every harness we build is built on a live engine and transmission in-house and fully test ran before shipping with OEM GM dealer level diagnostic hardware and software hooked up to ensure a trouble free product to the best of our ability. Most concerns can be cleared up over the telephone or email. If you suspect you are having issues with our harness that requires more than our phone support, you can send it in and we will inspect, bench test, and diagnose. Video proof of our findings can be available. We are not responsible for any modifications or damages of our products. A bench testing and/or repair fee applies if no fault of ours is found. Please give us a call at (765) 378-4908 or email justin@speartech.com for all customer support related inquiries. We are here to help our customers. www.speartech.com 3574 E State Rd 236 Anderson, IN 46017 765-378-4908 |
